2 Windows clients

This chapter contains information on configuring logging for the MyID Windows clients:

• MyID Desktop.

• MyID Client Service.

• Self-Service App.

• Self-Service Kiosk.

• MyID Client WebSocket Service.

  Note: The MyID Client WebSocket Service uses a different method of configuring logging to the other Windows clients; see section 2.1, MyID Client WebSocket Service for details.

To enable logging for these client applications, you must edit the application's configuration file.

• For MyID Desktop, the configuration file is:

  MyIDDesktop.exe.config

  and is located in the following folder by default:

  C:\Program Files (x86)\Intercede\MyIDDesktop\

• For the MyID Client Service, the configuration file is:

  MyIDClientService.dll.config

  and is located in the following folder by default:

  C:\Program Files (x86)\Intercede\MyIDClientService

• For the Self-Service App, the configuration file is:

  MyIDApp.exe.config

  and is located in the following folder by default:

  C:\Program Files (x86)\Intercede\MyIDApp\Self Service Application

• For the Self-Service Kiosk, the configuration file is:

  MyIDKiosk.exe.config

  and is located in the following folder by default:

  C:\Program Files (x86)\Intercede\MyIDSelfServiceKiosk\

To enable logging:

1. On the client PC, back up the configuration file.

2. Open the configuration file in a text editor.

3. Add the following to the <appsettings> section of the configuration file:

   <add key="EnableLogging" value="true"/>

   Set the value to true to enable logging, or false to disable logging.

   By default, the log is written to the following folder:

   %LocalAppData%\Intercede\Logs

   If you want to specify a different location, add the following to the <appsettings> section of the configuration file:

   <add key="LogDirectory" value="C:\Logs"/>

   Set the value to the folder where you want to write the logs.

4. Save the configuration file.

5. Restart the application.

Note: If you are using the MSIX installer for your client applications, by default the logs are written to the following folder:

%LocalAppData%\Intercede

If the logs are not displayed in this folder as expected, use the LogDirectory setting to specify a different folder.